> For the complete documentation index, see [llms.txt](https://xenon-3.gitbook.io/xenon-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://xenon-3.gitbook.io/xenon-docs/info/errors-and-fixes.md).

# Errors & Fixes

How to fix different errors

### Before you troubleshoot

First confirm the install steps are complete:

* [Prepare Windows](/xenon-docs/info/installation-guide/prepare-windows.md)
* [Install and launch Xenon](/xenon-docs/info/installation-guide/install-and-launch-xenon.md)

### Bluescreens

#### Bluescreen when entering game or Practice Range

This is usually caused by **Interception drivers**.

If you use **Razer Synapse** or **reWASD**, uninstall them first.

Then remove Interception:

1. Download [Interception.zip](https://github.com/oblitum/Interception/releases/download/v1.0.1/Interception.zip).
2. Extract it to a folder.
3. Open an **Administrator Command Prompt**.
4. Go to the extracted folder.
5. Go to the `command line installer` folder.
6. Run:

```bash
install-interception.exe /uninstall
```

7. Restart your PC.

#### Bluescreen after sleep

This is less common.

Sleep can temporarily disconnect your mouse or keyboard, which breaks the driver state. Restart your PC.

#### Loader opens, then closes fast

This is usually caused by antivirus.

Make sure antivirus is fully disabled. Some Defender control tools do not fully disable every protection setting.

#### Menu opens, but aimbot and ESP still do not work

This is usually a **DirectX 12** issue.

Switch the game to **DirectX 11**.

### Performance issues

#### Overlay or visuals are lagging

This is usually caused by Overwatch graphics settings or external overlays.

1. Press `Esc`.
2. Open **Options**.
3. Go to **Video**.
4. Open **Graphics Quality**.
5. Set every setting to **Off** or **Low** where possible.
6. Set **Texture Quality** to **Low**.
7. Set **Upsampling** to **Default**.
8. In **General**, test **NVIDIA Reflex** on **Enabled** or **Enabled + Boost**.

If visuals still lag, disable these overlays:

* **Discord overlay**
* **NVIDIA overlay**
* Any other active overlay