# Bans & Flags > Account Action: Suspended until XXXX/XX/XX > > Offense: Gameplay / Behavioural Offense You don't need to be cheating in order to receive such a ban. It has happened in the past with some users, though it isn't common. It happens due to queuing with other cheaters in a stack. > Account Action: Account Closure - Overwatch Account > > Offense: Unauthorized Cheat Programs ("hacks") This ban is a cheat related ban, meaning either it's detected, your pc is flagged or you've been manually reviewed. > Action Taken: Account Closure This ban email is more generic and common amongst all users (regardless if they're cheating or not). The email itself is very vague and doesn't provide much insight as to what triggered the ban. There's a lot of factors to account for when this kind of ban occurs. Most of the time it's due to recieving too many bans in a short amount of time. > Game: Overwatch > > Action Taken: We have silenced this account. This suspension is issued due to toxicity either in text chats or voice. Again, doesn't require you to be keying to receive such a ban. Just /hidechat in Overwatch and leave VC to avoid all of this. > Greetings, > > Account: \[Placeholder text] > > Action(s) Taken: Account Closure > > Recent activity shows your account may be compromised. We disabled this account to protect your privacy and prevent further damage. This ban happens to cracked Overwatch 1 and 2 accounts. If that account is flagged, the account will be closed.\ \ If you use a detected provider you will get flagged. To test if you are flagged make a new overwatch account and play 10 games, if you are ban within 24 hours you are flagged. To fix you should Windows reinstall with a usb and format disks. \ \ Guide on how to windows reinstall: --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://xenon-3.gitbook.io/xenon-docs/info/bans-and-flags.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.